The Wealthy Spirit Insider

    Elevator Opportunities

    Posted on July 10th, 2014 in The Wealthy Spirit by chellie

    Updated insider information by Chellie Campbell, author of “The Wealthy Spirit: Daily Affirmations for Financial Stress Reduction”

    191-July 10

    “I have missed more than nine thousand shots in my career. I have lost almost three hundred games. On twenty-six occasions I have been entrusted to take the game winning shot—and I missed. And I have failed over and over and over again in my life. And that is precisely why I succeed.”—Michael Jordan

    The room was bubbling with ideas. We were talking about luck—that magical happenstance that has been described as preparation meeting opportunity. I had asked the group what would you do if you walked into an elevator and the only other person in it was Bill Gates? Or the Pope? Or Stephen Spielberg? You’d have thirty seconds in which to make an impression. What would you say?

    Linda Sivertsen, a professional dog-walker, woke up one morning with a vision of a book of celebrity interviews about experiencing success in every area of life. She followed her dream and wrote her book, Lives Charmed: Intimate Conversations with Extraordinary People. But the path to the book’s success involves an important elevator story: “I was about half way through my manuscript and had run out of contacts. I had already interviewed all of my clients and was in need of further subjects. Several publishers had shown interest in my book and were anxiously awaiting several additional ‘big names.’ I was feeling pressured to deliver.

    “I was staying attending a golf tournament and was introduced to Charles Barkley. He agreed to be interviewed for my book. I was excited and knew in the back of my mind that his best friend, Michael Jordan, would also make a great interview. But I was reluctant to ask him for an introduction.

    “One afternoon, I was in the elevator and Michael Jordan got in. He said hello. Feeling timid about asking him to be in my book, I knew I would forever regret it if I didn’t at least give it a try. ‘Hey, you wouldn’t want to be in a book I’m writing, would you?’ I knew as soon as I said it that this was a sure way to lose a deal, but my fear of interrupting in Michael’s day was greater than my need to get the interview. He smiled and said, ‘Uh, I think I’m going to have to pass.’ Trying to make light of the situation, I laughed, ‘Barkley’s doing it,’ to which he replied, ‘I can see why.’ With a smile, Michael left the elevator and was out of sight. Ouch.”

    Linda’s book turned out beautifully, with Woody Harrelson, Leeza Gibbons, Arnold Palmer, Robert Townsend, and other celebrities who share their secrets of creating a charmed life. But Michael Jordan isn’t in it, because she wasn’t prepared for the elevator opportunity. You can bet she is now. She’s working on book two.

    And on elevator speeches. When your opportunity gets in the elevator with you, don’t you want to be prepared for it? Write down what you’d say to get the interview, get the appointment, get the job, get the date. And start practicing. Get your ships together then people will start remarking how “lucky” you are.

    Today’s Affirmation: “I am now highly pleasing to myself and to everyone I know.”

    Pricing is a conundrum for most small business owners. What’s the “right” price? How do you know what your target market is willing to pay for your services? How do you price yourself competitively, yet still make enough income to pay for the lifestyle you want, plus save money for the future?

    During the “Great Recession” I saw lots of people price their products and services so low that they couldn’t possibly be making a good living. Some people gave so much away for free that their customers became trained NOT TO PAY for anything!

    The media keeps us in fear of financial insecurity, with the gyrations of the stock market and the economic problems in the Eurozone. But during the last couple of years, I’ve seen gasoline prices double, hotel, airfare, and fees increased and additional services that used to be free, now carry additional fees – like airline baggage fees and hotel resort fees.

    I’ve been sensitive to the needs of the “financially stressed” – people who lost their jobs, their homes, their clients. In my desire to help, I kept my prices static since 2007, and given discounts, too.

    But in advising my clients about their pricing, I have to acknowledge that the time has come for me, too, to raise my fees. I called my workshops “Financial Stress Reduction®” because I teach people how to build a strong relationship with their money, learn to track it and maximize it, and create a business plan that makes them great money while they serve their clients doing the work they love. They also learn how to enjoy life now, no matter what budget they are on. I’ve had millionaires in my classes, too, whose problem isn’t producing income, but knowing where all the money goes or how to take time off to enjoy it! My work is to reduce any anxiety about money, no matter what your circumstances so you live a rich life – inside and out.

    The program works because I keep the classes small and intimate, and each person gets individual attention from me about their particular issues. I know the transformation that happens for my people comes from this interaction, and my being fully present every class. Then I can hear their personal blocks and coach them past them so they can have the success and wealth they desire. That’s what I’m dedicated to.

    The next 8-week teleclasses begin August 18, 19 and 20. This is the last time you can get the class at the $3,000 price with a $500 discount. Next year, with the publication of my new book, I anticipate a lot more demand, so the price will be $3,500. If you’re already a graduate of my program, we can arrange individual coaching strategy sessions, or you can attend the 8-week program again any time for 1/2 price. Call me – I’d love to catch up with you!

    Here’s to your fabulous success! May oceans full of big treasure ships arrive safely at your docks now and forever.

    Love and blessings,





    Posted on July 9th, 2014 in The Wealthy Spirit by chellie

    Updated insider information by Chellie Campbell, author of “The Wealthy Spirit: Daily Affirmations for Financial Stress Reduction”

    190-July 9

    “There’s a four-letter word you must use when you get rejected…NEXT!”—Jack Canfield

    I remember that Jack Nicholson, upon accepting his Academy Award for Best Actor in One Flew Over the Cuckoo’s Nest, said something like, “I dedicate this to my agent—who told me ten years ago I had no business being a serious actor.”

    All successful people have stories like this to tell. Albert Einstein failed math. Winston Churchill failed English. Failure is just another step on the road to success. If you get rejected by someone, they just aren’t “Your People!” Here are some of the rejection experiences of very famous, successful people:

    Alex Haley received 200 rejection notices before Roots became a mega-best-seller.

    Chicken Soup for the Soul was rejected by thirty-three New York publishers. The best-selling franchise has now sold over 50 million books.

    John Grisham’s first novel, A Time to Kill, was turned down by more than thirty agents and fifteen publishers. There are now more than sixty million copies of his books in print.

    The reviewer of Fred Astaire’s first screen test said, “Can’t act. Can’t sing. Can dance a little.”

    Lust for Life by Irving Stone, a novel that later became a motion picture starring Kirk Douglas as Vincent Van Gogh was described by an editor as “A long, dull novel about an artist.”

    Harry Warner, President of Warner Brothers pictures, said in 1927, “Who the hell wants to hear actors talk?”

    Alexander Graham Bell’s banker said to him, “Get that toy out of my office immediately.”

    “Playing the guitar is all very well, John, but you’ll never make a living at it,” said John Lennon’s Aunt Mimi. The Beatles Anthology told how some of his fans made a sign of her quote and sent it to her. She hung it up on display—in the house he bought her with the money he made from playing the guitar.

    These are all nay sayings from the nay sayers. They are to be pitied, not believed.

    Today’s Affirmation: “I am successful, financially, and spiritually, in everything I do!”

    Be Careful What You Don’t Ask for—You Might Not Get It

    Posted on July 8th, 2014 in The Wealthy Spirit by chellie

    Updated insider information by Chellie Campbell, author of “The Wealthy Spirit: Daily Affirmations for Financial Stress Reduction”

    189-July 8

    “It is a kind of spiritual snobbery that makes people think they can be happy without money.”—Albert Camus

    “Oh, I really don’t want to focus on money,” said the woman on the phone. A successful executive who worked in training and development for a major corporation, we had met at a networking meeting. She was very interested in my work since she was also in the business of helping people through training, but balked at the idea of taking a class centered on money. Her main goal was to help people and do meaningful work, she said.

    I often encounter this same idea, stated in different ways, which comes from the root belief that the pursuit of money for its own sake is inappropriate, and maybe even bad (remember “the love of money is the root of all evil”). I’ve heard many, many people say, “I don’t care about the money,” or “The money isn’t important to me.” What they are trying to make clear is that they have a larger objective, a goal of helping others or doing work they love that transcends their need for money.

    Unfortunately, that is not what they say. Words are powerful. When they speak their word that they “don’t care about money” what they are inadvertently doing is telling their creative mind, God, and the universal power of supply not to send money. Their need to state it this way is indicative that they have a fear-based mentality about money—they are afraid that somehow, if they make a lot of money, it will corrupt them, pull them off course, make them a slave to material things, etc. The universal power of supply that is directed by our creative minds is just a “Yes” machine. Tell it you want money—it says “Yes.” Tell it you don’t want money—it says “Yes.” Your choice.

    Why not declare instead

    that “I really want to help and serve people, and making a lot of money will help me do that even better”? Money is neutral—in and of itself it is neither good nor bad. Only the way it’s used can be judged in that way. You have the power to decide to use the money that flows into your possession for good: Donate to charity, expand your work to help more people, beautify your surroundings, give to the arts, invest in worthy businesses doing socially responsible work. Do care about the money! My belief is that all the truly spiritual, wonderful people should have lots and lots of money, because they are the ones who will use it most positively.

    You have to have some money in this world in order to live. Why not have lots of money in order to live well?

    Today’s Affirmation: “I help and serve people and make a lot of money, which I then use to help and serve people!”

    Give and It Will Be Given to You

    Posted on July 7th, 2014 in The Wealthy Spirit by chellie

    Updated insider information by Chellie Campbell, author of “The Wealthy Spirit: Daily Affirmations for Financial Stress Reduction”

    188-July 7

    “Help thy brother’s boat across, and lo! Thine own has reached the shore.”—Hindu Proverb

    I sat hunched in my chair at my computer, going over my Accounts Receivable. Sometimes I will offer clients a billing system based on regular monthly payments. Most of the time it works out well, but other times, people just don’t pay as they had promised.

    On this particular morning, I reviewed two accounts that were more than a year old. Now it was time either to write a strong demand letter with a threat of legal action or to turn the accounts over to a collection agency. But as I sat there neither choice felt good to me. Quite the opposite: I felt depressed, uncomfortable, and irritable. I thought about what action would make me feel good and it came to me clearly: Send these people a nice note wishing them the best and letting them know I was writing off their balance. With that thought, a smile danced across my face and I wrote off $1,195. It was a joyful choice that I felt happy about.

    The next day, my accountant called to tell me that I was due a tax refund. That evening, I went out to play poker. Poker is a fun and relaxing hobby of mine. Believe me, I am not a high stakes player! This particular evening I was having a rather lucky run of cards, what poker players call “being on a rush.” I was up about $100 when I hit an unbelievable “rush.” I got four of a kind, a straight flush, all the great hands. The cards all just lined up the way I wanted them and I won and won and won. I left the poker table with more money than I had ever won before at one sitting: $1,115!

    Sunday morning, as I drove to my Easter family gathering for church and brunch, I wondered why I had been so lucky this particular weekend. Between the tax refund and poker, I had received $2,773 in “Magic Money”—unexpected income. A chill ran down my spine as I suddenly realized it was a complete demonstration of the principle of “Give, and it will be given to you.” By releasing others of their debt to me, I had opened the floodgates of my own prosperity.

    I sang The Hallelujah Chorus that morning with extra feeling!

    Is there a debt you could forgive today?

    Today’s Affirmation: “The more I give, the more I receive, for both are infinite!”




    Posted on July 5th, 2014 in The Wealthy Spirit by chellie

    Updated insider information by Chellie Campbell, author of “The Wealthy Spirit: Daily Affirmations for Financial Stress Reduction”

    186-July 5

    “That’s one thing I’ll say for The Beatles, we always honored our agreements. For years, every time we had a record that went to Number One we still had six months’ work already booked at little ballrooms for fifty quid a night when we could have been earning maybe L5,000. But we always honored them.”—George Harrison

    Cancellations are a misery. You’ve planned a party but then several people call to cancel at the last minute. Some people don’t even call to explain or apologize, they just don’t show up. Prospective clients fail to arrive for an appointment. The sponsor of the event pulls its support at the eleventh hour.

    Violet was a case in point. A business owner, she had enrolled in my workshop because she wanted to grow her business. We had a great conversation about her dreams and goals. She planned to come to the September class and promised to send a deposit.

    The deposit didn’t arrive. I called to remind her of the first class and asked about the check. She said she had just gotten busy, but would bring the check with her on the day of the first class. Neither the check nor she showed up.

    Violet apologized profusely when I called her the next day. There was a contract dispute that had taken all her time and attention. I told her I would send her the tape recording of the session she missed, and she could catch up with the class the next week. She thanked me and said she would send a check in the meantime.

    Of course, the check didn’t arrive. Neither did Violet at class number two. I made sure to go back over the reasons she wanted to take the course when I talked with her the next day. Again, she promised to come to the next class and I sent another tape.

    It didn’t surprise me when she missed class three. In the end, I didn’t get the money, just a note canceling her participation until her busy season was over next June.

    Cancellations happen because people have difficulty saying “No.” They don’t want to offend you, they don’t want to end the relationship, they don’t want you to argue with them. So they say, “Fine, wonderful, I’ll be there, I promise, you can count on me,” all the while holding on to a reservation in their mind that they might not keep this agreement.

    There are people in this world whose word is golden. They tell the truth. They make no excuses. Whatever they say they will, they do. If they don’t want to do something, they will tell you “No.” Collect these people. And be one of them. Keep all your agreements. Because what goes around comes around, and if you don’t want people to cancel on you, don’t cancel on others. Show up.

    And if you keep trying to get money out of a tuna—guess who’s a tuna, too?

    Today’s Affirmation: “I keep all my agreements and others keep theirs with me.”

    The Preacher and the Bad Check

    Posted on July 4th, 2014 in The Wealthy Spirit by chellie

    Updated insider information by Chellie Campbell, author of “The Wealthy Spirit: Daily Affirmations for Financial Stress Reduction”

    185-July 4

    “It is the foolish sheep that makes the wolf his confessor.”—German Proverb

    In a 1999 article, The Los Angeles Times reported that the district attorney’s office decided there was insufficient evidence to charge a preacher when he deposited a bad check for $87,000 and then withdrew funds against it. Apparently, a man had offered the church a $10,000 donation if the pastor would cash the check for him, explaining that he did not possess proper identification. Somehow, the bank cleared the check and the pastor took out about $50,000 in a series of increments and gave it to the man. A few days later, when the bank informed the preacher that the check was bad, the man was nowhere to be found.

    When I owned my bookkeeping service, I once received a letter from someplace in Africa, proposing that they use my bank account in America to wire funds, for which I would receive a 10 percent commission. Since they wanted to transfer $10 million, I would make $1 million! Boy, did that fantasy look good! But that was all it was—a fantasy. Upon investigation, I found out that other people had acted on this offer, provided the Africans with all their bank information, and then found their accounts totally emptied overnight. When one of my clients later told me he was flying to Africa for a business deal, a chill went down my spine. I asked him details, and as he told his story, I saw that it was suspiciously similar. I told him of my research and showed him my letter. He blanched—it was the same people! He immediately canceled his plans, and thanked God for his narrow escape.

    There are sharks in the water. Sometimes they’re wearing dolphin clothing. Check their teeth.

    Today’s Affirmation: “I help all around me to achieve their heart’s desire, and so achieve my own.”

    Happy 4th of July everyone! Celebrate, gather with good friends and good food and enjoy the long weekend!


    Public Speaking without Fear

    Posted on July 3rd, 2014 in The Wealthy Spirit by chellie

    Updated insider information by Chellie Campbell, author of “The Wealthy Spirit: Daily Affirmations for Financial Stress Reduction”

    184-July 3

    “Courage is fear that has said its prayers.”—American Proverb

    Most people are terrified of speaking in public. Their hearts race, adrenaline pumps through their systems, their hands shake, voices quaver. They’re afraid people won’t like them, that they’ll look or do something foolish, that they will be ridiculed and hence outcast. These fears flow through their minds and their bodies mirror their thoughts. At the networking meetings I attend, the worst part of the meeting for many people is when they have to stand up for thirty seconds and say who they are and what they do.

    I was no exception. When I first started public speaking, I had all of these symptoms and more. People thought that since I had a background in theater, this would be easy for me. But it made no difference. Acting was playing a character different from myself, and someone else had written all the lines. When I started public speaking, I was myself and the lines were my thoughts and my feelings. I felt totally naked and exposed. “What if they don’t like me?” I thought. “Is my hair okay? Am I wearing the right dress? Will they criticize my ideas? Will they laugh at my jokes or laugh when they’re not supposed to?” The committee in my head was very negative and very loud. It was filled with thoughts of “me—me—me—I—I—I.” No wonder I was a wreck. I hated it. But I kept doing it, knowing that somehow, someday it would get better. My inner senses told me this was a path I must follow, that my future success lay in this direction. I prepared my speeches and practiced.

    It all changed for me one day when I was scheduled to give a talk to a group of one hundred businesswomen. As I walked to the podium, the familiar litany of criticism and fear sounded in my brain. But as I turned to face the audience, something new happened. I looked out at the sea of faces and connected with a woman in the front row. She was smiling—but the overwhelming impression I had was that she was hopeful. She had come to hear about financial stress reduction—and she needed it. I looked at the woman next to her and felt the same need.

    Suddenly, I understood. This talk wasn’t about me—it was about them! They had come to hear answers to their pressing financial problems. They thought I might have some solutions to the problems that were plaguing them. They needed this talk and they didn’t care what I looked like or about my dress. They came to hear the message, not to see the messenger. It was a revelation. In that instant, my inner voices quieted and I prayed, “Dear God, please put the words in my mouth that need to be heard tonight that can help somebody.” I got out of my own way, focused on helping others and the words flew from my mouth. I was filled with energy, power and passion. I was connected to the audience and they to me. The speech was over before I knew it. The applause was thunderous.

    I’ve been a professional speaker for over ten years now. I say that prayer now before every speech. And I haven’t been nervous since.

    Your only thought when you are working should be how best you can serve other people. It’s not about how you look, how powerful you are, or how much money or acknowledgment you’re getting. What do people need that you have? Your job is to give it to them. Put your attention on your customer, where it belongs. Get your ego out of the way and your fear will leave with it. And then riches will pour into your life.

    Today’s Affirmation: “I enrich everyone and everyone enriches me.”

    You Are Fabulous!

    Posted on July 2nd, 2014 in The Wealthy Spirit by chellie

    Updated insider information by Chellie Campbell, author of “The Wealthy Spirit: Daily Affirmations for Financial Stress Reduction”

    183-July 2

    “People travel to wonder at the height of mountains, at the huge waves of the sea, at the long courses of rivers, at the vast compass of the ocean, at the circular motion of the stars, and they pass themselves by without wondering.”—St. Augustine

    When you were growing up, were you ever told not to brag? Perhaps you were put down for talking positively about yourself. You might have been taught to cover your pride with a patina of false modesty because that was considered appropriate behavior. Unfortunately, that habit of “being nice” makes it really difficult to ask for a raise, ask for a promotion, or a larger fee from a client.

    We don’t take inventory of the evidence we have to feel good about ourselves. What we do is tell ourselves, “Oh, I should have done that better.” A perfect example of that is when a friend of mine was making her first speech in front of an audience. Susan was very nervous, but I encouraged her to speak from her heart and her knowledge to help the listeners and she would be fine. She did a great job, and I congratulated her afterward, telling her she did great.

    Immediately, Susan started telling me how she didn’t do great. “Oh, I forgot to say this, and I stumbled over that, and I screwed up this other…” I said, “Stop right there. Everybody who speaks has the same story. What you need to know is something I learned as an actor: Most of the audience can’t tell when you’ve made a mistake. They don’t know that you forgot to say something, because they don’t have access to the script. They don’t know that you messed up this or that, they just get a feeling from you, and the feeling that you gave them tonight was great.” Susan blushed in pleasure as she thought about this. I said, “So you don’t get to criticize yourself any about that. Just don’t let your mind go there. Go to the place where you were wonderful and fabulous and think about that. Tonight is your night to bask in the glory. You can work on improvement another day.” Susan grinned and said she liked that idea a lot.

    I love to give (and get!) positive messages like that. They are little valentines of pleasure to be smiled over and cherished. You, too, can be a harbinger of good tidings to the people around you. Take the time to give compliments. It takes very little—and it’s fun! And people are so appreciative. No one gets enough compliments. They hear “constructive criticism” internally and externally: What they did wrong, what’s missing, what they need to improve—not what’s great.

    Change that. Be happy, fabulous and successful—because you are!

    Today’s Affirmation: “I am happy, fabulous, and successful!”

    Talk about Money with Your Honey

    Posted on July 1st, 2014 in The Wealthy Spirit by chellie

    Updated insider information by Chellie Campbell, author of “The Wealthy Spirit: Daily Affirmations for Financial Stress Reduction”

    182-July 1

    “There are two kinds of people in life—spenders and savers. Usually, they are married to each other.”—Anonymous

    “Money is power” is a commonly held belief by both men and women. Whoever has the money in the relationship has the power in the relationship. This power is almost always abused by the one who has it and resented by the one who doesn’t. This is not a prescription for love and romance. Not talking about it only makes it worse. The subject has to be addressed, and if the relationship is to thrive, joint decisions about money must be made.

    My fiancé and I were very happy with one financial program that worked quite well: We each took a certain amount of money monthly from our joint funds—we called it our “allowance.” This was money that we each had for personal items, and we didn’t have to account for this money to each other in any way. I believe this is a necessity for married couples. Then you can always feel free to go shopping and buy something without having to ask the other for permission, or explain the value of your purchase after the fact.

    Make sure the rules are clear to each other, however. My fiancé and I were doing fine with our allowances until one day, when he brought up the idea that we should buy a new car. I said, “Fine, but what are we going to do about the down payment?” to which he replied, “Well, I thought we could use our allowance that we’ve been saving.” I looked at him, eyes wide in shock (picture deer caught in headlights). He had been saving all of his personal money. Not only that, but he just assumed that I was saving mine, too! I remember how angry he was when I told him I had spent all of my allowance. Oops.

    Make your relationship work. Talk about your money, your expectations, your goals, your beliefs. Write them down. Then write some positive money affirmations and practice them together. Give each other space to talk about what is really important to you financially, even if you’re afraid the other person will think you’re frivolous, cheap, irresponsible, tight, or whatever. If the things you really want aren’t provided for, either in your current (low or medium) budget or your goal (high) budget, anger and resentment are going to creep in to your relationship. Design the plan to have everything you want, and what you have to do to get it. Then prioritize your goals and work on achieving them together.
    And make sure you’re together on your definition of “allowance.”

    Today’s Affirmation: “Everyone in my home creates health, wealth, and harmony there!”

    Over the last week, I have been in Las Vegas playing in the Ladies No Limit Hold’em Poker Tournament at the World Series of Poker held every year at this time at the Rio Hotel. It’s something I look forward to every year, having developed friendships with women poker players from all over the country. We meet up for brunches, satellite tournaments (smaller buy-in events where you compete to win a seat in one of the bigger buy-in tournaments), parties, seminars, and all the fun in the sun that is Las Vegas. It’s a blast!

    CardPlayer Cruise to Mediterranean

    Whether I win or lose at these tournaments, I always feel like a winner because I have so much fun! There’s a saying in poker that the next best thing to playing poker and winning is playing poker and losing. Hee. The main thing is to be playing!

    So in accordance with my philosophy of taking plenty of time off in your life to relax and enjoy your hobbies, friends, and family, I gave myself a break from the blog. My trusty assistant Jeni posted The Wealthy Spirit pages while I was gone – thanks, Jeni!

    Alas, it wasn’t my turn to be the big winner this trip, but my home game pal Rita Baumer finished 35th out of 793 players for a $4,000 payday! Yay, Rita! Dolphins love to enjoy the success of their friends as well as their own.

    Have a wonderful week, Dolphins!



    Posted on June 30th, 2014 in The Wealthy Spirit by chellie

    Updated insider information by Chellie Campbell, author of “The Wealthy Spirit: Daily Affirmations for Financial Stress Reduction”

    181-June 30

    “You can make more friends in two months by becoming more interested in other people than you can in two years by trying to get people interested in you.”—Dale Carnegie

    More money too, I might add. I often window-shopped at the little boutique in Pacific Palisades called Stephanie’s. She had the most beautiful clothes on display! But the prices were a little higher than I was used to, and I was afraid they didn’t fit into my budget. So, with a sigh, I passed by.

    Then, one day, I was at a Chamber of Commerce networking mixer, and the door prize was 20 percent off merchandise at Stephanie’s. Oh, I wanted to win that prize! And when Ted Silverberg, the Allstate Insurance agent, reached his hand in the basket to pull out the winner’s business card, I focused all my winning concentration on him. Yes, yes—I won!

    I ran right down to Stephanie’s the next day and started browsing through all the fine things. Which item should I buy? The beautiful black leather belt with the special gold buckle? Or the fine rust-colored mohair sweater with pearl buttons? Stephanie watched me for a little and then walked over to where I stood, fingering all the beautiful merchandise. “Are you looking for something in particular?” she asked with a smile.

    “No,” I said, “but it seems I like everything you have! I just won the discount certificate at the Chamber mixer and I have a question.”


    “Is the discount good for only one item or for everything I buy today?”
    Stephanie’s eyes sparkled as she gave me the perfect entrepreneur’s answer: “Everything you buy today!”

    Now Stephanie really went to work. She got a pad of paper and a pen, sat me down and started asking questions about my wardrobe and my lifestyle. She asked me to describe my favorite outfits, what I did for work and what I did for fun. She asked me if I owned a black skirt, a black blazer or cowboy boots. She made notes as I answered her questions, and after her pad was full, she jumped up and started putting outfits together for me, all the while giving me ideas of how to use the items she showed me with things I already owned at home. This was true service! I felt cared about, listened to, and well served.

    I spent $1,200 that day—and many thousands more in the years since.

    Make buying from you a pleasure. Make seeing you a pleasure. Make hearing your voice on the phone a pleasure. Make everything about being with you a pleasure.

    Today’s Affirmation: “I provide extraordinary service and reap rich rewards!”

    Today’s guest blog is by my friend, Janet Cargill, who is a fabulous image consultant. She also is a strong advocate of dressing with a smile!

    Compliments, Chatting and Connections

    Janet Cargill\’s book cover

    When I feel happy, it spills out all over. Those of you who know me, know that I love to chat!

    I love connecting with people. Sometimes, it is just to exchange a smile or a nod as I pass someone on the street. Compulsive? Perhaps. Fun, fascinating, rewarding? Most definitely. If you have not yet tried it, I highly recommend the practice!

    The Very Nice Lady

    One of my favorite things to do is to pay someone a totally unexpected compliment, right out of the blue. It is so much fun to surprise someone with a “You look so lovely today” or “Thank you for bagging, you did such a nice job.” I’m always rewarded with a big smile and a “Thank you!” Sometimes it turns out that we take a little time to chat. Other times, we just exchange some wonderful positive energy — a lovely deposit to our emotional bank accounts.

    I have come to listen to my intuitive “time to chat” sense even when it might seem inappropriate. Recently, I was edging down a crowded aisle of a plane. I could hear sighs of exasperation as progress down the isle became clogged to a standstill as it always seems to do. Never one to simply look straight ahead, I was enjoying the sea of faces of those already comfortably settled. Then I noticed an elderly lady sitting all alone.

    Because of what I do, I always notice someone who has taken some time to look nice and put together.

    I stopped, looked at the Very Nice Lady, put my hand on her shoulder and said, “I can’t help but notice how really lovely you look; it is always such a pleasure to see such a charming, attractive woman.”

    She looked up at me, a bit startled, then her eyes sparkled and with a big smile, she responded, “Why, my dear, no one has told me that in more years than I care to remember! Thank you so much.”

    The atmosphere on the plane actually changed. The passengers around the Very Nice Lady began to smile, too, including my impatient aisle-mates. Everyone just seemed in a bit less of a hurry. I put that little exchange into my Favorite Moments file.

    The Gift That Keeps on Giving

    A simple compliment — most especially to the lovely person that greets us in the mirror every day — a kind word, a genuine expression of thanks, even for a small service, creates an invitation to pay it forward.
    You and I will never know how our compliment will become transformed throughout the days, weeks or months, passed along from person to person, finally to be received by someone in great need at the exact time an extra dose of kindness or encouragement was called for.

    As I celebrate my personal new year ( my 70th Birthday)I will be especially attuned to paying compliments. Join me as we expand this economy of kindliness!

    Janet Cargill is an image consultant, author and motivational speaker known for her lively manner and disarming wit. As a seasoned traveler in the world of style, her ultimate goal is to help women feel good about themselves, both inside and out. Janet owns her own image consulting and speaking business, J. Cargill Image Consulting. She is a member of The National Speakers Association and is also The author of the popular book, “Look DAMN Good — At Your Age, With Your Body and On Your Budget”.